Shipping and Return Policies:
Shipping and Handling Policy:
Wall Dressed Up orders are sent via US Priority Mail within the USA. Shipping is included on all orders over $25 in the US. We make every attempt to ship your order within 1-4 business days after your order is processed. You will receive an email notification when your order has shipped and/or if there is any back order or delay.
We ship International First Class, depending on your country and customs, this generally takes approximately 1-2 weeks, but occasionally 3 weeks if customs is slow. Please allow extra time due to Covid-19. Currently shippers might be experiencing delays.
Customer is responsible for possible taxes that your country might add in addition to shipping. Every country is different and many countries do not add customs charges. Unfortunately, we don't have a way to determine or pay these international taxes.
Wall Dressed Up stands 100% behind the quality of our product. In the unlikely event that a design is delivered to you damaged or defective, or your order is incorrect, please let us know immediately. Customer service at Wall Dressed Up will be more than happy to replace it or offer a prompt refund if the return is due to a defective product or our error. Application instructions are provided with every order and on our website.
If you would like to return your Wall Dressed Up wall decal for any reason, simply return the order within 30 days as long as the product comes back unused, in original packaging, and in sellable condition. Item must be received in resale condition, not wrinkled, packed in the clear tube as it was sent to you to receive a refund. We will refund your credit card for the amount of your purchase if these conditions are met, however, the buyer is responsible for the shipping cost back to us. Wall Dressed Up will refund return shipping costs if the return is a result of an error on our part (i.e incorrect product or defective product). To expedite the issuing of credit for your return, we ask that you please return the copy of your original packing slip, please include a note with your reason for return and contact information. Please allow 30-45 days from your shipping date to us to see the credit to your account. (It will usual show the credit before 30-45 days and we will attempt to be prompt, but billing cycles can affect refunds.)
Please allow 30-45 days from your shipping date to us to see the credit to your account. (It will usual show the credit before 30-45 days and we will attempt to be prompt, but billing cycles can affect refunds.)
Ship Returns to:
Wall Dressed Up
9112 W 131st Terrace
Overland Park KS, 66213
Wall Dressed Up wall decals are made from a premium, reusable woven polyester fabric. Our decals are shipped in a tube in a box, but if there are ever dents or creases due to shipping, rest assured, due to the nature of the fabric, the creases will smooth out once it is in place and smoothed onto the wall.
Our Cancellation Policy:
To provide the best service to our customers, Wall Dressed Up order processing normally begins the business day after we receive your order and we make every attempt to ship within 1-5 days. Therefore, to ensure a cancellation is possible, please contact us at firstname.lastname@example.org as soon as possible after your order has been placed. If your order has shipped, you can return the order as stated above.